Frequently Asked Questions
- 01
To book a service or discuss any specific requirements, please send us an email at amin-ariful@doggyman.co.jp. Our team will respond promptly to assist you with your needs.
- 02
Our factory and customer service team are available from Monday to Friday, 9:00 AM to 5:00 PM (BST). We are closed on weekends and public holidays.
- 03
We ship our pet toys to various locations worldwide. For specific shipping information and to confirm if we can ship to your location, please contact us.
- 04
For information regarding our Minimum Order Quantity (MOQ), please send us an email at amin-ariful@doggyman.co.jp. Our team will be happy to discuss your specific needs and provide you with the necessary details.
- 05
At Doggyman Bangladesh, we use high-quality, natural materials such as cotton, jute, and bamboo to craft our pet toys. These materials are not only durable but also safe for your pets.
- 06
Yes, our pet toys are designed with safety in mind and are suitable for various pets, including dogs and cats. We ensure that our toys are free from harmful chemicals and are made from natural materials.
- 07
Most of our pet toys can be easily cleaned with mild soap and water. For best results, hand wash the toys and let them air dry. Always check the toys regularly for any signs of wear and replace them if necessary to ensure your pet’s safety.
- 08
Yes, we offer customization options for bulk orders. If you have specific requirements or designs in mind, please contact our customer service team, and we will be happy to assist you in creating customized pet toys.
- 09
We currently do not take orders through our website. If you are interested in purchasing our pet toys, please send us an email at amin-ariful@doggyman.co.jp, and our team will assist you with your order.
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